The client is a health and wellness ecommerce brand founded in 2020 and based in Los Angeles, California. They offer a wide range of high-quality beauty and wellness products with a focus on exceptional customer service.
Challenges
The client faced several problems with its website, which was difficult to navigate, making it hard for customers to find products. The order processing system was slow, causing delays in shipping. They also lacked an easy way to track and reward loyal customers. The website needed better SEO to attract more visitors, and integrating tools like Shipstation and Swell for order management and loyalty programs was challenging.
Solutions
Klizer improved Essensy’s website by making it easier to use and more engaging, with a customizable Shopify design for key pages. They integrated Shipstation for faster, more reliable order processing and added Swell to create a customer loyalty program. Klizer also optimized the site for SEO to increase search rankings and traffic. The seamless integration of Shipstation and Swell improved order and loyalty management, and they made the website scalable to handle future growth.
Impact
Increased conversions.
Faster and reliable shipping.
Improved efficiency and performance.
Higher organic traffic and sales.
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