AI eCommerce in Retail: Playbook for Modern Enterprise Commerce

AI sounds great in theory, but most ecommerce teams are still stuck trying to make it work in the real world. You’ve got customer expectations going up, operations stretched thin, and endless “AI-powered” tools that never quite deliver. It’s not that businesses don’t want AI—it’s that they don’t have a clear way to scale it. This eBook breaks it down. We talk about the real challenges: disconnected data, generic tools that don’t fit your workflows, pilots that never go beyond testing, and the pressure to show results fast. More importantly, we show you how to fix it, with scalable, agentic AI solutions that actually make sense for how ecommerce operates today. Built for product teams, IT leaders, and anyone tired of the AI hype cycle, this is your guide to making AI real, measurable, and worth the investment.