How Bottlestore Leveled Up
Customer Experience with Our
Custom Agentic AI Solution
Bottlestore teamed up with Klizer to fix a major problem—shoppers were
dropping off without buying. We built a smart, fast chatbot that helped
customers find exactly what they were looking for, in seconds.
50%
Reduction in Product
Discovery Time
100%
Reduction in
bounces
1000s
of conversations handled expertly without lag
0
Irrelevant answers and
no fake SKUs
Outdated Shopping Experience
Needed Intelligent Automation
Bottlestore, a leading provider of bottles and packing supplies, struggled to offer a
seamless customer journey across its growing catalog. Outdated search tools and
static support forms resulted in poor product discovery, negatively impacting conversions.
- Filters and search failed to guide first-time shoppers
- B2B buyers couldn’t easily find bulk SKUs or product compatibility
- AI hallucinations hurt trust by suggesting irrelevant or fake products
- Laggy chat flow reduced engagement and disrupted conversations
Increase in engagement with related
products after AI implementation
Average response time after chat optimization
Real-time syncing with product catalog via Airbyte
Transforming Shopping Experience with Custom AI-powered Solution
Klizer’s team of expert AI developers designed and implemented a smart chatbot that made product discovery easier, support a click away, and engagement more human.
Conversational Product Discovery
Natural language search with AI-guided results for faster, accurate shopping
Smart B2B Shopping
Bulk SKU navigation, catalog help, and procurement assistance for B2B buyers
Real-Time Accuracy for the Bot
Validated, synced product data to eliminate hallucinations and vague responses
Seamless Frontend Experience
Optimized chat interface to deliver fast, natural conversations without lag
Breaking Down the Chatbot Development Process
Discovery & Planning
- Business goals & use case mapping
- Conversation flow design
- Tech stack evaluation
Design & Development
- Custom chatbot UI/UX
- AI model fine-tuning
- Backend integration with product catalog
Testing & Optimization
- Accuracy validation & response filtering
- Load testing
- Quality Analysis
Deployment & Enablement
- Deployment
- Real-time analytics setup
Results that Speak Volume
The custom AI chatbot implementation delivered significant results for Bottlestore in terms of customer satisfaction and revenue.
Successful product
matches
on the first attempt
Increase in
engagement with
related products
Average response
time post-deployment
Ready to implement AI in your ecommerce store?
Let Klizer help you achieve what Bottlestore did and even more.
Get Expert Advice
At Klizer, we bring over 20+ years of specialized expertise in ecommerce website development and design.
Enterprise eCommerce solutions for B2B Industries
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Suite 201, Austin, TX 78756
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