BigCommerce Costs and Fees Explained [Pricing Plans, Additional Fees & FAQs] 

BigCommerce provides a 15-day trial at no cost; individuals interested in continuing to use the platform afterward must subscribe to one of its four paid plans. 

The platform also offers three pricing tiers, starting from $29 per month and going up to $299 per month. Additionally, there’s a custom-priced Enterprise plan available. You can take advantage of BigCommerce’s 15-day free trial to test it out without any risk.

Overview of BigCommerce Pricing Plans

BigCommerce offers tiered pricing plans tailored to different business needs and budgets. Let’s have a closer look at each plan:

BigCommerce Basic Fee Structure

Plan Monthly Fee (Billed Monthly)Monthly Fee (Billed Annually)Annual Savings
Standard$39$29$120
Plus$105$79$312
Pro$399$299$1,200
EnterpriseContact Sales TeamContact Sales TeamN/A

Detailed Look at BigCommerce Cost Plans:

BigCommerce Standard Plan

The Standard Plan is a basic plan designed for new and small businesses that are getting started with online sales. The Basic BigCommerce package is appropriate for stores in their initial expansion phases, achieving up to $50,000 in yearly sales. 

The Standard plan, priced at $39 per month for monthly payments or $29 per month for annual billing, offers numerous benefits, including:

  • Unrestricted staff accounts
  • Support access 
  • Major payment gateway integrations
  • Support for multiple currencies
  • Real-time shipping and additional features

It offers essential basic features to launch and run an online store, including:

  • Unlimited products, bandwidth, and storage.
  • Built-in payment processing with leading providers like PayPal and Stripe.
  • Mobile-optimized eCommerce site and responsive themes.
  • Basic search engine optimization tools to improve visibility on search engines.
  • 24/7 live agent support. 

Pricing for the Standard Plan starts at $29 per month, making it an affordable option for ecommerce businesses with limited budgets.

BigCommerce Plus Plan

The Plus Plan is ideal for growing businesses that require additional features and support to scale their online operations. 

BigCommerce promotes the Plus plan as its top choice, ideal for ecommerce ventures yielding up to $180,000 in yearly sales. The pricing for it is a $105 monthly subscription or $79 monthly with an annual commitment. 

This level encompasses all the Standard plan features alongside added functionalities like customer group segmentation, saving abandoned carts, and storing card details:

  • Advanced marketing tools.
  • Abandoned shopping cart recovery, customer segmentation.
  • Google customer reviews integration to build trust and credibility.
  • Analytics and reporting to track sales performance and customer behavior.
  • Priority support with shorter response times. 

Pricing for the Plus Plan starts at $79 per month, making it a suitable choice for businesses looking to expand their online presence and increase sales.

BigCommerce Pro Plan

The Pro Plan targets established businesses seeking enterprise-level functionality and support. The Pro subscription offered by BigCommerce is tailored for expanding businesses with more sophisticated requirements and a higher revenue ceiling of up to $400,000 annually. 

This tier, priced at $399 per month or $299 per month with an annual commitment, includes all features from the preceding levels, along with enhancements such as product filtering, customized SSL support, and additional functionalities.

  • Advanced customer segmentation
  • Product filtering 
  • Google Shopping integration to reach more customers and drive sales
  • Dedicated SSL certificate 
  • Premium support with dedicated account management and priority assistance 

Pricing for the Pro Plan starts at $299 per month, making it a comprehensive eCommerce platform solution for businesses with higher sales volumes and more complex requirements.

BigCommerce Enterprise Plan

The Enterprise plan is the most sophisticated level of BigCommerce membership; for price details, prospective customers must contact the sales team. Enterprise subscribers have access to complete features provided by the preceding tiers, in addition to BigCommerce’s comprehensive open platform, supporting functions like: 

  • Price Lists
  • Unlimited API calls
  • Custom pricing options
  • Priority support
  • Dedicated account manager.

There is no automatic progression from the Pro plan to the Enterprise plan based on sales thresholds. Only opting to upgrade to BigCommerce Enterprise will Pro users incur an extra $150 charge for every additional $200,000 in annual sales they generate.

If your sales forecasts exceed $400,000 per year consider opting for the Enterprise plan to power your store. In this scenario, your next logical step would be to contact a representative from the BigCommerce sales team.

  • Advanced customization 
  • API access for seamless integration with existing systems.
  • Unlimited API calls for high-volume operations and custom workflows.
  • Advanced security features, including PCI compliance and fraud protection
  • Customized onboarding and training for your team members

Businesses with significant sales volumes, complex operations, and specific requirements that standard plans cannot meet, choose the Enterprise Plan.

Also Read: BigCommerce Store Development 

BigCommerce’s Pricing: Additional Fees

Apart from the subscription fees, there are several other expenses associated with using BigCommerce:

Components Fees 
Domain Name $10 – $20 per year
Themes $150 – $300 
Apps and Add ons Varies depending on the provider and the included features
Transaction Charges 2% to 3% of the transaction value 
BigCommerce Point of Sale (POS) Pricing$49 – $150 per month 

Domain Name

While BigCommerce offers a free mybigcommerce.com domain, many businesses often prefer custom domain names that comes with extra charges. Purchasing a top-level domain name through BigCommerce or a third-party registrar will involve an annual fee, typically ranging from $10 to $20 per year.

Themes

BigCommerce offers a variety of themes to customize your online store’s design and functionality. While some themes are free-to-use, some premium themes may require a one-time purchase or subscription fee. Premium themes typically fall from $150 to $300, depending on the complexity and features included.

Apps and Add ons

Enhancing your store’s capabilities by incorporating third-party applications and plugins can provide features to align with your business requirements. While some apps are free, others may require a subscription or a one-time purchase from the app store. The pricing of these apps and integrations varies depending on the provider and the included features.

Some applications offer trial periods and have usage tiers giving you the flexibility to evaluate before investing in an upgraded service.

Transaction Charges

Depending on the payment gateway selected, you need to cover transaction fees for each sale processed through your store. Payment processors such as PayPal and Stripe typically levy either a fee per transaction or a percentage of the transaction amount. 

In contrast, BigCommerce does not impose transaction fees. These fees usually fall within the range of 2% to 3% of the transaction value depending on the payment method used and sales volume.

BigCommerce Point of Sale (POS) Pricing

BigCommerce offers POS solutions that seamlessly integrate online and offline sales channels for business operating locations. The pricing of BigCommerce POS solutions varies based on the chosen plan and hardware requirements.

  • The Standard Plan comes with POS capabilities. 
  • The premium plans provide advanced features and assistance. 
  • You may need to pay extra for POS equipment, like barcode scanners, receipt printers, and card readers.
  • You can select either free or paid POS integration based on your requirements. 
  • Both options offer a 14-day free trial period, ensuring you can evaluate and choose the most suitable solution for your website. 
  • The pricing for paid solutions ranges from $49 to $150 per month.

Factors Affecting BigCommerce Pricing

Several factors influence the BigCommerce cost for your online store:

Business Size and Growth Projections

The amount of functionality and support you need from your ecommerce platform will depend on the size and scope of your company as well as your expected development trajectory.

Required Features

The cost of your BigCommerce membership will depend on the features to operate your online shop, such as analytics, marketing tools, and customization possibilities.

Customization Needs

If you require extensive customization or integration with third-party systems and additional services, you may incur additional development costs or subscription fees for premium plugins and extensions.

Integration with Third-Party Services

There are extra expenses associated with integrating third-party services, such as shipping companies, accounting software, and payment gateways, in the form of transaction or subscription fees.

Which Plan is Good for Whom – Based on Their Company Size

  • Standard Plan: It is an entry-level package, ideal for small businesses and startups with basic needs and limited budgets. The Standard Plan offers essential features to get your online store up and running quickly and affordably.
  • Plus Plan: Suitable for growing businesses that require extra features and support to scale their operations. The Plus Plan offers advanced marketing tools and analytics to help increase sales and drive growth.
  • Pro Plan: Geared towards established businesses seeking enterprise-level functionality and support. The Pro Plan offers advanced customization options and premium support to meet the needs of high-volume operations.
  • Enterprise Plan: Customized solutions for higher annual revenue businesses with complex requirements and significant sales volumes. The Enterprise Plan offers personalized pricing and features tailored to the unique needs of your business.

Recommended Read: B2B Payment Processing

Developing your BigCommerce Store: Cost & Fees Explained

Need affordable assistance with BigCommerce store development? We’ve got you covered! Setting up a BigCommerce website involves various costs like domain fees and maintenance. With Klizer, you can navigate these complexities effortlessly. Our team specializes in BigCommerce development, ensuring a top-notch website that looks great and functions seamlessly. 

FAQ

How do BigCommerce’s pricing plans compare to other ecommerce platforms? 

When compared to other top ecommerce systems like Shopify, Magento, and WooCommerce, BigCommerce’s price is competitive. BigCommerce offers a wide range of features and scalability choices to suit the demands of businesses of all sizes, even though the monthly membership rates may vary.

Can I switch plans or upgrade/downgrade my BigCommerce subscription? 

Yes, you can switch plans or upgrade/downgrade your BigCommerce subscription at any time to better align with your business needs and budget. Simply log in to your BigCommerce account and navigate to the Account Settings section to make changes to your subscription.

Can I cancel my BigCommerce subscription at any time? 

Yes, you can cancel your BigCommerce subscription at any time without any penalties or fees. Simply contact BigCommerce support or log in to your account to initiate the cancellation process. Remember that you will lose access to your BigCommerce store and its data once your subscription is canceled, so be sure to back up any important information before proceeding.

Can I accept credit cards at my BigCommerce store?

Absolutely! BigCommerce offers support for credit card and debit card payments, allowing store owners to accept payments from customers using their preferred credit cards securely.

How are BigCommerce License Fees incorporated into BigCommerce’s pricing?

BigCommerce operates on a subscription-based model, which includes license fees as part of its pricing. These fees cover access to the platform’s features, hosting, security, and updates. Businesses can choose from various pricing tiers based on their needs and budget. Additional fees can apply for domain names, themes, apps, and transaction processing.

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