A robust ecommerce website is crucial for a successful online business. The Ecommerce Website Testing Checklist is a practical guide to assess different aspects of these platforms.
It covers user experience, performance, security, and payment processing, providing testers and developers with a valuable tool. Adopting a systematic approach to ecommerce testing is essential to guarantee a positive and secure online shopping experience for customers.
Why Test Ecommerce Websites?
The essential factor in ecommerce websites is user experience; rigorous testing ensures that users have a better shopping experience.
Thoroughly testing every aspect and functionality is essential for enhancing the user experience. Given the large number of users regularly accessing these websites, testers should ensure that the website can handle the load without compromising its performance.
To test an ecommerce website, the testing plan should include the following tests:
- Functional Testing: This phase involves testing the complete website functionality, encompassing all components and the entire user journey—from landing on the website to adding products to the cart and placing an order.
- Integration Testing: This test examines interactions between pages and components within the website.
- API Testing: It is crucial to conduct thorough testing of all APIs with different scenarios.
- Performance Testing: With the expectation of a large number of user visits, we can rigorously test the website’s performance to ensure its reliability.
Ecommerce Website Test Cases
Home page Test Cases
- Verify that the home page loads successfully with all the images and text at an acceptable loading speed.
- The home page should have options to sign in and sign up.
- The home page contains a hero image or carousel images at the top, leading to different website pages.
- Verify whether the image loads properly and the page redirection occurs when you click the image.
- The home page should contain a list of categories the website offers, which takes users to the page containing details and a list of products in those categories.
Recommended Read: 15 Best Ecommerce Testing Tools and Techniques
Header and Footer Test Cases
- The header must include a search feature which is a crucial component of any ecommerce website.
- Users extensively utilize the search function to find the products they want to buy.
- Search should consider the product name, brand, category, or any relevant term, fetching results that are useful to the search term.
- Search results should be properly listed and sorted, ensuring the most relevant products appear at the top.
- The header should also feature a login/logout option, enabling users to log in or log out of their accounts.
- The footer should encompass general links to different website pages and various social media links of the merchant.
Sign In / Sign Up Page Test Cases
- Ensure successful login with correct credentials and optimize the login process for speed.
- Attempt to log in with an incorrect password or username and display a proper error message on the screen.
- Provide users with a Forgot Password functionality for setting a new password if forgotten.
- Verify the proper functioning of the “Remember Me” option if present.
- Validate the OTP login option and ensure the proper functioning of the OTP resend feature.
- Test the logout functionality for accuracy.
- Verify the proper functioning of Captcha if implemented.
- Ensure that the signup process includes all required fields and OTP verification if implemented.
- Validate password, email, and phone number fields for proper data entry, displaying appropriate error messages for any issues.
- Attempt to register with an existing email and phone number to check for duplicate checks.
- Verify the proper sending of registration emails and SMS.
- Test the redirection after the login and signup processes.
Product Catalogue Page Test Cases
- Verify the proper listing of all products.
- Verify the functionality of sorting listed products by different methods such as ratings, price, and popularity, and ensure accurate listing.
- Verify the filter options, including category, brand, price range, and other specifications based on the category to confirm the proper display of products when different filters are applied.
- Check the implementation of the product compare functionality.
- Test the pagination functionality to adjust the number of products shown on the page and change the page number to confirm the display of different products.
- Verify the accurate listing of product details such as name and images.
- Check for any duplication of listed products.
- Test the quick view functionality if implemented.
- Ensure that clicking on any product in the list takes the user to the product detail page containing complete product details.
Product Details Page Test Cases
- Check if the page loads properly with all details such as name, images, and seller details.
- Verify the presence of and correctness in all product descriptions.
- Ensure that all images load correctly and can be viewed properly.
- Verify the proper display of product prices, including applicable discounts.
- Check for the presence of the add-to-cart functionality and confirm that products are added to the cart correctly.
- Verify the related products section to allow users to buy related products and add them as a bundle.
- Verify the ratings and review section, ensuring that relevant reviews are displayed on top.
- Confirm the presence of the recently viewed window for quick navigation to the user’s recently viewed products.
Cart Page Test Cases
- Verify proper listing of all products added to the cart.
- Ensure the presence of options to add new products and remove existing products.
- Verify the functionality to increase or decrease the product count and update the cart total.
- Check for proper messaging when removing all products from the cart.
- Ensure the presence of a “Continue Shopping” button to redirect the user to the products pages for further shopping.
- Include a link from the cart page to the checkout page for users to complete their shopping journey.
Checkout Page Test Cases
- The checkout page should display the product listing with total price details, including any applicable discounts.
- Include an option on the checkout page for adding a promo code or discount code.
- Verify that the user can input the shipping address and choose the preferred delivery method and time.
- Confirm that the user can select the mode of payment and proceed to payment.
Post Order test cases
- Check if the system displays order details once the payment is done.
- Verify if the order details are visible in the user profile information.
- Ensure the user can track the progress of the order and access delivery information.
- Check if the user has the capability to cancel the order.
- Verify if the user can initiate returns or replacements for products after the order completion.
- Check if the user can provide ratings and reviews for the purchased products.
Read Also: Codeless Test Automation in Ecommerce
For any ecommerce business, customer experience holds paramount importance. Testing the website is crucial, as quality issues can impact various aspects such as sales and marketing effectiveness. Therefore, it is essential for businesses to communicate effectively with the QA team and ensure that all ecommerce test cases are verified and satisfied.