What is B2B eCommerce for distributors?

B2B eCommerce for distributors is the process of moving wholesale ordering, account management, and buyer interactions onto a digital platform. Instead of orders coming in by phone, email, or fax, buyers log into a portal, see their pricing, check inventory, and place orders directly, without your team having to manually process each one.

How is B2B eCommerce different from a standard eCommerce store?

A standard eCommerce store is built for one-time consumer purchases. B2B eCommerce is built around account relationships, contract pricing, credit terms, bulk ordering, purchase approval workflows, and account-specific catalogs. The complexity underneath is fundamentally different, and the platform needs to reflect that.

Which platforms do you build on?

We work across Adobe Commerce, Shopify Plus, BigCommerce, and Shopware. The right platform depends on your catalog size, integration requirements, and buyer complexity. We make that recommendation after the discovery phase, not before we've seen what you're actually working with.

How long does a B2B eCommerce implementation take?

It depends on the scope. A mid-size distributor with an existing ERP integration looks very different from a multi-warehouse operation with complex pricing tiers and 50,000 SKUs. After discovery, we give you a realistic timeline based on what we've actually found.

How much does a B2B eCommerce platform cost?

Project cost is driven by platform choice, integration complexity, catalog size, and the number of custom workflows required. We scope every project individually and provide a detailed breakdown after discovery so you know exactly what you're getting and why.

Can you integrate with our existing ERP?

Yes. We integrate with SAP, NetSuite, Microsoft Dynamics, and other ERP systems. The integration scope — what data syncs, how often, and in which direction — is mapped during discovery based on your operational requirements.

Will our buyers need training to use the new platform?

The goal is a platform intuitive enough that your buyers don't need a manual. We design ordering interfaces around familiar B2B workflows — quick order, reorder from history, bulk upload — so the learning curve is minimal. For your internal team, we provide documentation and handoff support as part of every implementation.

Do you provide support after launch?

Yes. We stay on after go-live to monitor performance, resolve issues, and continue optimizing as your catalog and buyer base grow. A B2B eCommerce platform isn't a one-time project — it needs to evolve alongside your business.

Connected Commerce,
Built on Prophet 21

Meet Klizer at P21WWUG CONNECT 2026 to talk through Epicor Cloud migrations, ERP modernization, ecommerce, integrations, and AI, everything Prophet 21 distributors and manufacturers need to streamline operations and grow.

August 16–19, 2026

Hyatt Regency Orlando

Booth 404

20+

Years helping distributors
and manufacturers grow

300+

Commerce implementations
delivered

95%

Client retention rate

$500M+

GMV powered annually

Four layers, one team: Foundation, Storefront, Integration, Intelligence.

What Can We Help You Solve?

Every distributor's priorities are different. The problems tend to rhyme. Here's what our team will be talking through at Booth 404.

Cloud Migration & ERP Strategy

Planning a move to Prophet 21 Cloud, or comparing Epicor Cloud against managed hosting or ERP replacement? We'll walk through sequencing, cost, timeline, and what breaks if you get the order wrong.

Connected eCommerce

Real-time pricing, live inventory, customer-specific catalogs, and self-service ordering, reading directly from Prophet 21 rather
than a nightly file drop.

AI for eCommerce

Product data enrichment, search that handles part numbers and cross-references, support automation, and content generation at catalog scale.

System Integrations

Prophet 21 connected to your ecommerce platform, CRM, PIM, marketplaces, payment systems, and EDI partners, and a clear read on what can migrate, what should be rebuilt, and what can be simplified.

Distribution Operations

Protecting the workflows that make distribution unique: advanced pricing, rebates, warehouse operations, complex units of measure, and DynaChange customizations.

Commerce Strategy

Packaged platform or custom build.Extend or replatform. We'll give you a straight read on which fits your business, including when the answer is "not yet."