>
CyM Distributors
How CyM Distributors Built Automotive Aftermarket eCommerce for 100,000+ Parts
CyM Distributors needed a commerce experience for more than 100,000 automotive parts, with distinct wholesale and retail pricing and tools to help buyers find the right products. Klizer implemented Magento 2 ecommerce functionality and connected customer, product, and order data to Epicor Prophet 21 using DCKAP Integrator. The work also supported English and Spanish content and specialized B2B purchasing.
Industry
Automotive aftermarket parts wholesale and distribution
Business Model
Hybrid B2B and B2C, with wholesale as the primary business
Platform
Magento 2
Integrations
Automotive parts ecommerce development and ERP integration
About CyM Distributors
CyM Distributors is an automotive parts distributor serving Puerto Rico and the Caribbean since 1987. The company supplies original and replacement parts and manages a catalog of more than 100,000 SKUs, including parts for Jeep, Korean, and Japanese vehicles. Its wholesale-focused business also serves retail shoppers through a separate B2C site, while the B2B site provides wholesale pricing.
34%
Less time to find a part
82%
Search success rate
27%
Fewer zero-result searches
2×
Higher vehicle-specific search conversion
Challenges
CyM needed to make a large auto parts catalog easier to manage and shop while supporting different needs for its wholesale and retail buyers. It also required connected ERP data, vehicle-specific search tools, bilingual content, and ordering options suited to business customers.
Managing More Than 100,000 Automotive Parts
The volume of original and replacement parts placed demands on catalog organization and product discovery. Buyers needed useful ways to narrow down products rather than search a large catalog manually.
Connecting Commerce and
Back-Office Data
Product and category information needed to work with CyM’s back-office processes. The ecommerce setup also required a connection to Epicor Prophet 21 for customer, product, and order data.
Different Wholesale and
Retail Pricing
CyM operated a B2B site with wholesale prices and a B2C site with retail prices. The buying experience needed to reflect those distinct customer groups without losing sight of wholesale requirements.
Finding the Right
Vehicle Parts
Automotive buyers needed more than standard keyword search. Year, make, and model lookup, VIN search, wiring diagrams, and synonym search were important to finding relevant parts.
Complex B2B Ordering and
Payment Terms
Wholesale customers needed quick ordering, rule-based prices, and payment of multiple invoices under 30–60 and 60–90 day terms. These requirements went beyond a basic retail checkout.
Supporting English and
Spanish Shoppers
CyM needed bilingual product information and shopping experiences for customers across Puerto Rico and the wider Caribbean market.
Managing a large automotive parts catalog across B2B and B2C channels?
Talk to Klizer about ERP-connected catalog management, specialized part search, and B2B automotive ecommerce solutions.
Solution We Offered
Klizer’s automotive parts ecommerce development work brought together Magento 2, Epicor P21 integration, and features tailored to parts wholesale. The implementation covered commerce functionality, customer and product data connectivity, vehicle-specific discovery, business purchasing tools, and English/Spanish support.
Magento 2 Commerce for Wholesale and Retail Buyers
Klizer implemented Magento 2 functionality for CyM’s hybrid business. The commerce experience supports separate B2B wholesale pricing and B2C retail pricing, allowing the distributor to serve both buyer groups.
Automotive Parts Catalog Integration with Epicor P21
Using DCKAP Integrator, Klizer connected the commerce platform with Epicor Prophet 21 for customer, product, and order data. The work addressed CyM’s need to link its online product catalog with the ERP environment.
Vehicle-Specific Parts Search and Product Discovery
The storefront includes parts-focused discovery options such as vehicle year, make, and model lookup, VIN search, and shop-by-diagram tools. Search-related capabilities also include synonym search and search history to help buyers locate products.
B2B Automotive eCommerce Solutions for Ordering
Wholesale buying features include quick order, rule-based pricing, saved carts, shopping lists, Buy Again options, and alternate-item support. These tools address repeat purchasing and the ordering needs of business customers.
Multi-Invoice Payment Workflows
CyM needed the ability to pay multiple invoices under 30–60 and 60–90 day payment terms. The implemented B2B features include invoice payments to support those purchasing arrangements.
English and Spanish Support with Site Improvements
Klizer supported bilingual shopping, including English and Spanish product content. The project also covered website rebranding, UI/UX improvements, and performance optimization as part of the broader implementation work.
The Impact
What Changed After Go-Live
The new ecommerce functionality gave CyM a way to manage wholesale and retail buying requirements around a large automotive catalog. The discovery questionnaire reports improvements from launch, including multilingual support, stronger B2B operations, and a better customer experience. No verified before-and-after performance or revenue figures were supplied.
Documented outcomes :
- Wholesale and retail customers can use buying experiences with different pricing models, reflecting CyM’s hybrid business.
- The Magento 2 platform connects customer, product, and order data with Epicor P21 through DCKAP Integrator.
- Vehicle-based search, VIN lookup, diagrams, and synonym search provide more ways to find parts in a catalog of more than 100,000 SKUs.
- Quick orders, saved carts, shopping lists, Buy Again, and rule-based pricing support recurring B2B purchasing workflows.
- Invoice-payment functionality addresses multi-invoice purchasing and the documented 30–60 and 60–90 day terms.
- English and Spanish support makes product information accessible in both languages.
For CyM Distributors, the implementation brought catalog scale, specialized automotive search, and ERP-connected ordering into a commerce experience designed for both wholesale and retail buyers.
Fix What’s Holding You Back
With 20+ years behind us, we build AI-powered ecommerce experiences that help businesses scale faster and stand out online.
Connected Commerce. Powered by Operational AI
- info@klizer.com
-
1005 West 41st Street
Suite 201, Austin, TX 78756
Industries
Services
© Copyright 2026 Klizer. All Rights Reserved