MAE Fine Foods is a family-run business based out of Avondale, Arizona. The company emerged a year ago out of the family’s love for delectable chocolates. With passion, commitment, and quality as their core values, the company takes gift giving to the next level. Bonbons and Macarons, of different flavors and exotic taste, are ready to be gifted to friends, family, employees, and customers. Corporate Gifting is an integral part of the current website – providing hassle-free ordering and shipping to multiple addresses.

Challenges

MAE Fine Foods needed a complete revamp of its website to create a corporate gifting marketplace. The challenge was to design an intuitive and visually appealing interface while incorporating advanced features like customizable gift boxes for macarons and bonbons. Another significant hurdle was enabling multi-address shipping, allowing customers to upload CSV files with multiple client addresses. Managing city-specific shipping rates and taxes further complicated the process, as accurate real-time calculations were essential to streamline operations and maintain customer satisfaction.

Solutions

Klizer transformed the website into a user-friendly corporate gifting hub with personalized gift box options. Multi-address shipping was streamlined through CSV uploads, while Magento and QuickBooks integration via ERP integration process ensured real-time data sync for shipping rates, taxes, payments, and orders, automating key processes efficiently.

Impact

Efficient multi-address shipping and hassle-free client management.

Improved customer experience with a personalized design and gifting options.

Achieved smooth management of shipping rates, tax calculations, and order processing through robust system integration.

Simplified corporate gifting with efficient multi-address shipping and hassle-free client management.

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