The client is a candy store that offers high-quality sweets for adults. They are famous for their candy inspired by cocktails, like Champagne Bears, Peach Bellini gummies, and Single-Malt Scotch Cordials.
Challenges
Sugarfina’s platform was not flexible enough to meet growing demand and lacked important features. The website had issues with customization and gifting, making it harder for customers to personalize their orders. There were also occasional bugs that caused disruptions, which required quick fixes to keep the website running smoothly.
Solutions
Klizer migrated Sugarfina’s website to M2 Enterprise Cloud, improving flexibility and reliability. Features like candy box customization and smoother checkout were added. Integrations with Inriver PIM, Cloudinary DAM, and Agility ERP improved product management. Klizer implemented new features like Bento Box and Candy Drop, which enhanced personalization and increased sales.
Impact
Enhanced Usability
Improved Customer Experience
Streamlined Operations
Quick Resolution of Issues
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